Carol A. Lefebvre, DDS, MS



The Patient and Family-Centered Care Journey from a Dental Perspective

Learning Objectives:

  1. The learner will be able to identify the four core concepts of Patient- and Family-Centered Care.
  2. The learner will understand how to develop a Patient Advisory Board.
  3. The learner will gain knowledge of how to partner with patients in developing policies, programs, and practices affecting care and services for patients and families.


Georgia Regents University (GRU), formerly Georgia Health Sciences University, is a pioneer in the concept of Patient -and Family-Centered Care, an approach that removes the barriers to having collaborative partnerships between healthcare providers, patients and families. GRU?s PFCC journey began in 1993 with the construction of the Children?s Medical Center. The GRU Center for Patient- and Family-Centered Care was founded in 2004 to promote PFCC research, scholarship, and instruction as well as institutionalize PFCC principles throughout the organization. GRU cultivates a robust volunteer patient advisor program with over 250 active patient advisors, one of the largest in the country.

When planning began for the new College of Dental Medicine (CDM), a Patient Advisory Board was established to involve patients in the design of the new facility. This presentation will focus on the CDM?s PFCC journey including design of the new dental school, implementation of PFCC in the pre-doctoral curriculum, and involvement of advisors in improving processes in the CDM.


Carol A. Lefebvre received her DDS in 1983 and MS in Prosthodontics in 1986 from the University of Michigan. Dr. Lefebvre was recently appointed as Vice Dean at Georgia Regents University (formerly Georgia Health Sciences University) after serving as the Associate Dean for Strategic Initiatives and Faculty Affairs for six years. She is a Professor in the Departments of Oral Rehabilitation and Oral Biology in the College of Dental Medicine and the College of Graduate Studies. She is a recipient of the College of Dental Medicine?s Excellence in Teaching and Outstanding Faculty Member Awards. Dr. Lefebvre is a Diplomate of the American Board of Prosthodontics, a Fellow in the Academy of Prosthodontics, the American College of Prosthodontists, and the Pierre Fauchard Academy and a member of Omicron Kappa Upsilon and Phi Kappa Phi. She served as the Editor-in-Chief for The Journal of Prosthetic Dentistry for nine years. Dr. Lefebvre was recently honored by the American Academy of Fixed Prosthodontics which named their Scientific Poster Award after her in honor of her tenure as Editor. Dr. Lefebvre is a 2005-2006 fellow of the Executive Leadership in Academic Medicine (ELAM) program.